Anaheim is large, so start with your ZIP code
Anaheim covers about 51 square miles and had roughly 347,000 residents in 2020, far larger than La Palma. We serve its standard ZIP codes: 92801, 92802, 92804, 92805, 92806, 92807 and 92808.
The biggest by population is 92804, with about 86,000 residents, followed by 92805 at about 75,000 and 92801 at about 63,000. Give the dispatcher your ZIP code and your cross streets, such as Brookhurst Street or Euclid Street, so a crew goes to the right part of the city.
When water is spreading in Anaheim
Emergency dispatch is available around the clock for Anaheim. The 24/7 line takes calls at night, on weekends and on holidays, and the first conversation is about stopping the source and keeping people clear of wet electrical areas.
From there, emergency water removal pulls out standing water and water damage cleanup clears wet debris and treats the area.
Coverage area
Anaheim ZIP codes 92801, 92802, 92804, 92805, 92806, 92807 and 92808, served from our La Palma base.
Dispatch
Emergency dispatch available around the clock.
Utilities in Anaheim are different
Anaheim Public Utilities is the only municipal water and electric utility in Orange County. For many addresses that means one city office handles both water and electricity, which is useful when a leak affects electrical safety.
The city's La Palma Water Complex, dedicated in 2018 with a four-million-gallon reservoir, a well and a pump station, serves Central and West Anaheim. Check your bill to confirm your provider before calling about a meter leak.
What to do before we arrive in Anaheim: if water is still spreading
Stop the source
Close the fixture valve or the main shutoff. A leak at the meter goes to your water provider.
Electrical safety
If water touches outlets or the panel, stay out and call the utility or 911.
Lift valuables
Move electronics, documents and small furniture to a dry area.
Keep clear
Water from drains, toilets or outside is contaminated. Avoid contact.
Neighborhoods and properties we see in Anaheim
Anaheim ranges from the historic Anaheim Colony district downtown to apartments and homes near the Platinum Triangle and the Honda Center. Older buildings often bring older plumbing, which is worth knowing when a supply line fails.
Multi-unit buildings add a layer of coordination, because water from one unit can damage another. Tell the property manager right away and photograph both units. For a drying plan, see water mitigation, and for rebuilding, water damage repair.
Older homes near the Anaheim Colony
Anaheim was founded in 1857 by German families and incorporated in 1876, so it contains some of the oldest housing in this part of Orange County. Older buildings may have original galvanized or cast iron pipes, plaster walls and layered flooring.
When water gets into an older wall, the first step is finding what the wall is made of. Ask before disturbing old ceiling texture or old flooring, because some mid-century materials contained asbestos and old paint can contain lead. A lab test comes before demolition.
Commercial and resort-area properties
Anaheim has hotels and offices around the Anaheim Convention Center and the Honda Center, and large apartment communities near the Platinum Triangle. A leak there involves a property manager and often an insurer, so the first conversation is about who authorizes work.
Our line handles commercial calls too. We stop the water, protect the space and then document the loss for whoever is paying.
Nearby towns on the same line
Anaheim borders Buena Park and Stanton, and the same 24/7 number covers both. See our pages for Buena Park and Stanton if you work or own property across town lines.
Disneyland, Angel Stadium and the Anaheim Convention Center are helpful reference points when giving directions, though most residential calls will rely on your street and ZIP code.
Questions from Anaheim
Is emergency water removal available in Anaheim?
Yes. The 24/7 line is open at night, on weekends and on holidays, and a dispatcher gives first steps while a crew is arranged.
Do you cover every ZIP code in Anaheim?
We serve Anaheim ZIP codes 92801, 92802, 92804, 92805, 92806, 92807 and 92808, from downtown near the Anaheim Colony to the neighborhoods around the Platinum Triangle.
Who handles water and electricity in Anaheim?
Anaheim Public Utilities is the only municipal water and electric utility in Orange County. Check your bill to confirm your provider.
My apartment is leaking into another unit. What now?
Tell the property manager in writing, photograph both units, and call the line for extraction and drying.
What is the biggest Anaheim ZIP code you serve?
92804 has about 86,000 residents, and we serve it along with the other six standard Anaheim ZIP codes.
Still have a question about your situation? Call (714) 515-1308 and a dispatcher will talk it through, day or night.
